26 May 2020

The Future Shopper 2020

How will the COVID-19 pandemic affect the future shopper?

26 May 2020

Distancing – the impact on video

Transitioning to lo-fi video production across industries

22 Apr 2020

How sponsors can navigate COVID-19

Advice for brands on how to handle the turbulence upending the 2020 sports calendar

15 Apr 2020

QSRs in the age of COVID-19

What customers are telling us about ordering food

15 Apr 2020

The host cities’ perspective: the impact of COVID-19 on sporting events

Insights from the global Host City Survey

02 Apr 2020

19:53

How will COVID-19 change global healthcare?

Experts in China, Europe and the US discuss emerging healthcare trends and what new habits might persist

02 Apr 2020

Social distancing and the changing role of social media

Collective attention is turning to online social platforms to keep us connected and entertained

26 Mar 2020

Virtual gatherings

What does the new normal of social distancing mean for the future of cultural experiences?

19 Mar 2020

Five ways to rethink your live experience

Considerations for an ever-changing environment

12 Mar 2020

Balancing BX and CX

Why brand experience needs customer experience, and why modern brands can’t rely on one alone

12 Mar 2020

The attraction of cultural magnetism

How brands are building lasting connections

07 Mar 2020

In conversation: Valerie Madon and Pooja Jauhari

The intersection of creativity and technology and “putting the Disney back into Silicon Valley”

07 Mar 2020

In conversation: Karin Ross and Catherine Gaudry

Hybrid job roles and the power of creativity to drive change

06 Mar 2020

In conversation: Apoorva Bapna and T. Gangadhar

Culture and diversity as forces for growth

06 Mar 2020

In conversation: Beth Ann Kaminkow and Jean-Rene Zetrenne

The transformative role of talent in future business

06 Mar 2020

In conversation: Erica Ingham and Mamaa Duker

Bringing your whole self to work

06 Mar 2020

In conversation: Rose Herceg and Ranjana Singh

Changing dynamics and why we need imagination to break through industry noise

06 Mar 2020

In conversation: Shelina Janmohamed and Karine Santos

Forging meaningful connections

27 Feb 2020

WPP Commerce 2020: The people imperative

The future is here now

20 Feb 2020

Multichannel, omnichannel or channel-less; which is right?

Rapid multiplication in channels is great news for consumers, but challenging for retailers

20 Feb 2020

All change in retail

Technology and shifts in consumer behaviour are driving innovation in the sector

27 Jan 2020

Facial recognition: the new rules

Privacy concerns increasingly trump convenience with biometric technology

15 Jan 2020

CES 2020: The Consumer “Experience” Show?

Technology and experiences unite at the Consumer Electronics Show (CES)

15 Jan 2020

CES 2020: Mindful tech

Spirituality and science merge as the tech industry taps into the mindfulness movement

13 Jan 2020

Streaming wars

The battle of the platforms heats up

06 Jan 2020

From bricks to clicks: the rise of the neobanks

How much of an impact are the disruptors really having on the traditional retail banking market?

06 Jan 2020

Designing brands for the experience era

Exploring ways for brands to participate in new customer experience ecosystems

13 Dec 2019

In-game advertising 101

The evolution of advertising in video gaming

06 Dec 2019

Tactile tech

In the future, what will technology feel like?

04 Dec 2019

Mobility Futures

Kantar on how transportation will be defined by the world's great cities

03 Dec 2019

Generation Alpha

Wunderman Thompson Commerce helps prepare us for the future consumer

02 Dec 2019

Ride-hailing goes global

International contenders take on Silicon Valley

26 Nov 2019

Mobility innovations driving change

The many factors reshaping the way we move

26 Nov 2019

Is your workplace your flagship?

How FITCH designed Microsoft’s new Asia Pacific HQ around experience

25 Nov 2019

The rise of the 5G road and what it means for automotive brands

Transforming the way we and our cars interact with each other

24 Nov 2019

Innovative brand experience adds to differentiation

Kantar's Lynn Zhang (张霖) on why difference helps brands grow share and command a premium

19 Nov 2019

The Behavioural Science Annual

Ogilvy's Rory Sutherland on the art of persuasion

22 Feb 2019

Hold Her Gaze

Cultural shifts that will change how advertisers connect with women

19 Feb 2019

The experience advantage

Customer experience? It’s everything these days

13 Feb 2019

Centennials at 21

Gen Z’s growing influence on spending and brand loyalty

17 Aug 2018

The reflective power of retail spaces

How department stores are inspiring brands and clients to reflect on broader societal issues

03 Aug 2018

Finding growth in uncomfortable places

The growth models of the past will not serve the future

03 Jul 2017

Death of the demographic

Defining consumers by demographics is no longer a useful approach for marketers