iPremium Service is a full service dialogue agency with its headquarter in Hamburg, has three other subsiduaries throughout Germany (Munich, Bremen and Frankfurt) and covers the entire range of dialogue marketing activities. The agency takes on an interdisciplinary approach with focus on high quality customer services and also has extensive expertise in auditing and consulting services (i.e. process- and workflow-optimization). In addition to customer care and customer service-management (inbound and outbound), iPS offers creative services, offline services, database-management, IT- and software-solutions as well as state of the art online contact-solutions with a Social Media Center, which focusses on the professional interaction between companies and customers.
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