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Kimberly-Clark Depend & Ogilvy Shanghai raise awareness of taboo health issue

2 November, 2012


SHANGHAI — Kimberly-Clark’s adult care brand Depend and Ogilvy & Mather Advertising/Shanghai have launched a digital campaign that appeals to the children of incontinence sufferers in China to raise awareness of this prevalent yet seldom discussed health issue.

In China, at least 34 percent of adults aged 35 years and older experience urine leakage at least once per week. To raise awareness of this distinctly taboo topic among aging parents and their children, Ogilvy Advertising developed a digital solution that shares the advantages of Depend’s wide range of adult care products with the caregivers of incontinence sufferers.

The campaign comprises of a 60-second online video that shows the little white lies that parents tell to express their love, such as saving the best things in life for their young ones. The video is linked to a micro-site featuring a lie detector test, or a questionnaire that asks adult children about their elderly parents’ habits, like whether or not their parents frequent the bathroom often and whether they have recently started to avoid going outdoors. The caregivers can then apply online to receive free samples of Depend products that can be sent directly to their homes. To drive traffic to the campaign micro-site, Ogilvy created online banner ads for PPS, Baidu and health portal which has teamed up with Kimberly-Clark to encourage consumers to openly discuss this health issue on Sina Weibo.

Marketing Director for Kimberly-Clark Adult & Feminine Care, Ms. Jaja Lang, said, “Incontinence is a universal health issue that impacts so many elderly Chinese but they often feel embarrassed and voiceless to openly discuss the problem. In an effort to alleviate their physical and emotional discomfort , this campaign offers an intimate and comforting way to raise awareness of the issue with the people who are best positioned to help these sufferers – their children.”

Thomas Zhu, Group Creative Director, Ogilvy & Mather Advertising/Shanghai, said, “Our communications strategy focuses on the caregivers rather than the beneficiaries. So we found a way to build a deep emotional bond with the target audience of Chinese sons and daughters in their mid-20s and up by tapping into the Chinese value of filial piety. This digital campaign opens up a fresh conversation about the often overlooked issue of elderly incontinence.”

The campaign will run through mid-December in mainland China.

Visit the campaign micro-site:
Watch the online video:
Join the conversation: Sina Weibo @39health

Project title: Depend Brand Digital Campaign
Client: Kimberly-Clark Depend
Brief: To raise awareness of Depend as a premium adult care brand in mainland China
Creative Agency: Ogilvy & Mather Advertising/Shanghai
Group Creative Director: Thomas Zhu
Art Directors: Phoebe Liao, Jack Xuan
Copywriters: Kevin Sam, Kiddy Wang
Agency Producer: Anthony Lee
Managing Director: YUAN Yong
Business Director: Franie Zhang
Account Team: Angel Chen, Jadie Gu, Ashley Zhou
Media Agency: Mindshare
Production House: Pro
Exposure: Digital, social media 

For photos or more information, please contact:
Wendy Fung
Corporate Communications
Ogilvy & Mather China
+86 (10) 8520 6223

About Ogilvy & Mather
Ogilvy & Mather is one of the largest marketing communications companies in the world. In 2012, O&M was named Cannes Lions Network of the Year and Most Effective Agency Network by the Effies Global Effectiveness Index. The company is comprised of industry leading units in all of the following disciplines: advertising; public relations and public affairs; branding and identity; shopper and retail marketing; healthcare communications; direct, digital, promotion and relationship marketing; consulting, research and analytics capabilities; branded content and entertainment; and specialist communications. O&M services Fortune Global 500 companies as well as local businesses through its network of more than 450 offices in 120 countries. It is a WPP company (NASDAQ: WPPGY). For more information, visit, or follow us on Twitter at @OgilvyWW and on

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