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10 Trends that will shape our world in 2011

1 December, 2010

Technology Driving or at the Center of Key Shifts in Consumer Mind-Set, Behavior

NEW YORK — JWT, the world’s best-known marketing communications brand, has released its sixth annual year-end forecast of key trends that will drive or significantly impact consumer behavior in the year ahead.

According to the forecast, 2011 will see more brands applying game mechanics to non-gaming spaces and extending time-sensitive deals beyond the Web, tactics that will help deepen engagement with consumers and/or nudge shoppers back to pre-recessionary spending patterns. Brands will also benefit by giving consumers ways to make less-permanent purchase commitments and by helping people exercise self-control across various facets of their lives.

JWT’s “10 Trends for 2011” is the result of quantitative, qualitative and desk research conducted throughout the year and for this report. It also pulls input from nearly 50 JWT planners across about two dozen markets and interviews with experts and influencers across sectors including retail, media, technology, gaming, urban planning, psychology and academia.

Other key trends cited in the report include:

• Retail as the Third Space: Retail spaces will increasingly serve as a “third space” that’s only partly about shopping. With more people buying online as well as downloading digital versions of physical goods, shopping is becoming as much about experiences, unique environments and customer service as it is about the merchandise.

• Eat, Pray, Tech: If there’s one category in which consumers are committing, it’s technology. Worldwide, high-tech devices and services (and the skills to use them) are fast becoming as integral to people as food and clothing. In an interconnected, tech-driven and -enabled marketplace, the latest technology will be more than just a luxury or a guilty pleasure.

• De-Teching: More people will choose to log off—at least temporarily—or engage in one tech activity at a time in an effort to re-engage in the offline present and/or to rewire their brains to be more effective.

“As devices become deeply ingrained in people’s lives, we’re seeing technology becoming a core possession and skill to master worldwide. And as the Web and our gadgets evolve, we’re getting to a point where the cyber and real worlds are meshing, with the digital world becoming more personalized to individual users,” says Ann Mack, director of trendspotting at JWT. “But as our dependency on technology rises, so too will our desire to log off or dial it down, at least temporarily.”

Among the trends JWT has forecast in previous years: “Location-Based Everything,” the explosion of location-based or -aware services that leverage data from mobile phones; “The Mobile Device as the Everything Hub,” smartphones and other devices becoming the preferred platform for digital activity; “The Small Movement,” the shift away from “bigger is better” in everything from homes to cars to mobile technology; and “Radical Transparency,” the “nothing to hide” ethos seen in some online behaviors.

The “10 Trends for 2011” report is available at  


Planned Television Arts
Print: Leighanne Zdrodowski, Ph: +1 (212)-715-1692,
Broadcast: Amy Wexler, Ph: +1 (212)-583-2776,
Internet: Anna Ko, Ph: +1 (212)-593-6467,

Gemma Pollard, Global Communications Manager, JWT
+1 (212)-210-8516  

About JWT
JWT is the world’s best-known marketing communications brand. Headquartered in New York, JWT is a true global network with more than 200 offices in over 90 countries employing nearly 10,000 marketing professionals.

JWT consistently ranks among the top agency networks in the world and continues its dominant presence in the industry by staying on the leading edge—from producing the first-ever TV commercial in 1939 to developing award-winning branded content for brands such as Freixenet, Ford and HSBC.

JWT’s pioneering spirit enables the agency to forge deep relationships with clients including Bayer, Bloomberg, Cadbury, Diageo, DTC, Ford, HSBC, Johnson & Johnson, Kellogg’s, Kimberly-Clark, Kraft, Microsoft, Nestlé, Nokia, Rolex, Royal Caribbean, Schick, Shell, Unilever, Vodafone and many others. JWT’s parent company is WPP (NASDAQ: WPPGY).

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