We encourage our people to meet via videoconferencing, avoiding the cost and environmental impact of travelling to meetings. We are setting up facilities in key cities around the world. By the end of 2010, we had set up more than 75 shared high-definition videoconferencing units in 51 major cities which can be used by any WPP company. These are linked to a further 175 non-shared videoconferencing units owned by our companies.
shared high-definition videoconferencing units in 51 major cities around the world
In 2010, we introduced a 24-hour, five-day-a-week helpdesk to support the increased number of employees in North America, Europe and Asia Pacific using the system, and to help organise complex calls, involving multiple systems, users and content types. We also launched a web portal which enables desktop and laptop users to access our videoconferencing network from wherever they are.
The network was used for a wide range of meetings including our Group strategy and budget review meetings, business pitches, casting sessions, and educational webinars. It helped our companies cope with the impact of severe air travel disruption in Europe caused by the Icelandic volcanic ash cloud.
In 2010, our companies held 11,000 hours of meetings via our videoconferencing network, about 50% of which involved external links to clients. However, business air travel also increased during the year. In 2011 we will continue our communications plan to raise awareness and further increase use of the facilities. We aim to further increase the number of videoconferencing units owned by our companies.