We strive to treat all our people fairly and with respect. Occasionally things do not go according to plan. We may get things wrong or the overall interests of a company or the Group may be incompatible with requirements of local employment legislation.

We monitor the number of employment cases involving WPP. In 2010 there were 101 newly-reported cases, compared to 671 cases in 2009. During the year, 190 cases were concluded. Of these 29 were withdrawn, 115 agreed between parties, 20 judged against WPP and 26 judged in favour. All cases are carefully evaluated to ensure that we have the right policies and procedures in place to reduce infringements wherever possible.