Revised margin objectives

Operating margins for 2010 are targeted to rise by one margin point to 12.7%. The operating margin target for 2011 has initially been set at 13.2%. In the longer term, we continue to believe we can improve our operating margin to 18%. This is challenging, of course, but not so outrageous as some believe, given that our best performing companies in each services sector have already demonstrated they can perform at a combined Group margin of 17%.

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