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Issue IV - February 2007
Global Retail
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In this issue we present a broad perspective on Global Retail. We've reached out to our colleagues in India, China, Latin America, the US and beyond. While many of these reports focus on a particular region, our first article from MVI shares their analysis of the modern trade around the globe. We hope you enjoy these different points of view.
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Gwen Morrison, The Store
gmorrison@wpp.com

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Retail Evolution: Positioning for Modern Trade Growth
By Jim Leonard, Management Ventures
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MVI takes a look at what causes retail markets to modernize and the different paths that markets take as modern trade (chain retail) evolves.We also highlight the triggers and rates of change as the market shifts from largely traditional trade to modern trade dominated. In particular, we describe how certain markets modernize as a result of foreign-owned, global players entering, while other markets have developed primarily due to local players accelerating modern trade growth. Retail Evolution: Positioning for Modern Trade Growth
In a number of markets we've studied, a hybrid approach dominates - with global and local players growing in parallel directions.

India, Poland, Brazil, and South Korea provide interesting case studies of markets evolving rapidly. No doubt, government regulation has played a significant role in promoting domestic retailers. But will this trend continue? If foreign direct investment (FDI) restrictions are loosened or consumer purchasing power and shopping patterns change, which market evolution pattern will take hold and why?

Lastly, we will discuss the core capabilities successful retailers will need in developing markets. The growth of modern trade operators - whether global or local - will depend on their ability to leverage relevant capabilities while adapting to market conditions and changing consumer tastes.

Read more about 'Retail Evolution'...
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Localization: A Quiet Revolution in Consumer Markets
By Josh Chernoff, Darrell K. Rigby and Vijay Vishwanath, Bain & Company
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Example of localization in San Diego, Wal-Mart's Super Center indexes well against the Hispanic market For decades, sultans of standardization, like Wal-Mart and McDonald's, have ruled the consumer markets. But their formula of rigorous consistency is now reaching a point of diminishing returns. Communities have grown more diverse-in ethnicity, wealth, lifestyle and values. Many areas are saturated with big boxes, and consumers are rebelling against cookie-cutter stores that threaten the uniqueness of their neighborhoods. Attempts to build new chain stores often face fierce resistance. More of the same has been tapped out as a strategy.

In response, smart retailers and consumer goods companies are starting to customize their offerings to local markets, rolling out different types of stores, products, pricing, marketing and even customer service strategies.
National chains, including Tesco and Wal-Mart, and manufacturers like apparel maker VF are replacing standardization with localization. But the shift requires companies to achieve the right balance. Too much customization drives up costs and complexity; too little leads to stagnation, dooming a company to dwindling market share and profits.

Read more about 'Example of localization'...
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The Marketing Challenge In India
By Arvind Singhal, Technopak
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Fitch has established a partnership with Technopak, an independent consultancy based in Guragaon, India.
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The Marketing Challenge In India
India has been having a wonderful journey in the last 15 years. With Goldman Sachs now predicting that India could sustain over 8% GDP growth rate through 2020, this journey promises more excitement for many more years to come. However, for many marketers of consumer products in India, 2007 could be one of the most memorable one. Consumer demand for most goods and services continues to rise unabated, and as a result, most consumer goods manufacturing and marketing companies have posted superb financial results in the last 4 quarters.

Some of them have regained the confidence in their brands and their pricing power and a result, many of them have begun to raise prices (straddling many product categories) by 5% to 20%. The official justification for doing so is that inflation has lead to increases in the cost of various inputs though the reality could be a belief that with the upsurge in incomes, consumer demand is higher and that could support these price hikes.

Read more about 'The Marketing Challenge'...
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Brands Going Retail: A View from the US
By Anne Brouwer, McMillan Doolittle
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BIG's concept and design for Hershey's Times Square brings 3 million visitors to the store every year. - Creative Director - Brian Collins

Brands are increasingly developing direct relationships with consumers. While this was once the purview primarily of luxury brands, today we find brands of all shapes and sizes are relying more on direct channels to reach their core customers. We see this across almost every category today, from apparel and accessories to electronics, toys, food and personal care.

The increasingly rapid pace of change at retail creates both challenges and opportunities for consumer brands.

Many brands are approaching an inflection point, where existing channels of distribution are no longer sufficient. They need new ways to grow and to have greater control over the brand experience. Often, establishing a retail business is becoming part of the solution. For some, it means testing, while for others retail can become not only the primary growth driver, but the biggest revenue contributor. Regardless of the path, all of these are Brands Going Retail.

Read more about 'Big's concept'...
Recommended Reading
Click to open these articles.
Bullet list iconRetailing Environment in China Market
By Rodney Cao, Ignite (A JWT Worldwide Network Company)
Bullet list iconBranding the Last Mile - A Perspective from India
By Saurabh Sharma,
Ogilvy India
Bullet list iconBrazil Consumer Report
PricewaterhouseCoopers LLP
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For Your Diary
Please join us for upcoming WPP Retail Conferences hosted by The Store
Bullet list iconWPP Retail Breakfast
March 6th 2007
Kuala Lumpur
Bullet list iconGlobal Retail Forum
(link to agenda and registration form)
March 8th 2007
Sydney
Bullet list iconWPP Retail Afternoon Session
March 12th 2007
Singapore
Bullet list iconHealth and Wellness
April 10th 2007
NYC
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World Retail Congress, March 28-30th, Barcelona
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Conference information
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Our Next Issue
If you have a paper or report you would like to submit for an upcoming issue, please send us an email. jfisher@wpp.com.

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